Online Shopping Dominates Holiday Sales Results so Far

Web Retailer Award 2023 winners announced

Web Retailer Award 2023 winners announced

In a celebration of excellence within the Adriatic region's online retail landscape, the winners of the largest competition for online sellers were revealed last week. Malinca, a Slovenian online store, clinched the coveted main award, Best in Adriatic, outshining a pool of 242 competitors hailing from Croatia, Slovenia, and Serbia.

The grand unveiling took place on November 9th at the E-commerce Jam Conference in Ljubljana during the Web Retailer Award show. This prestigious event was orchestrated by Ceneje, Jeftinije, and Idealno, integral components of the esteemed Heureka Group. A total of 68 awards were distributed across 14 categories, making it a comprehensive recognition of excellence in the online retail sphere.

To determine the winners, participating online stores navigated a thorough process. Reviews from customers played a pivotal role, with evaluations focusing on both customer satisfaction and adherence to technical compliance aligned with European standards. The finalists were subsequently selected based on the three online stores in each category with the highest ratings.

Ana Lipovšek, UX & Analytics Specialist at Ceneje.si and a member of this year's WRA expert commission, highlighted the challenging nature of the task, emphasizing the increased emphasis this year on online stores providing an exceptional user experience. She noted, "The registered online stores focused even more on providing an excellent experience to their users, and this was one of the key differentiating factors among the competitors."

The impact of the awards extends beyond individual recognition, influencing the broader landscape of online retail trends. According to Lipovšek, "The award within this competition really affects the reputation of the retailer and sets it apart from other competitors, but it also reveals a broader picture of current trends in the online sales industry and encourages positive changes for everyone involved."

The spotlight of the evening was undoubtedly on Malinca, the recipient of the Best in Adriatic Award. This victory marks a significant shift, as it replaces Bigbang, the winner of the award in the last two editions. The triumph of Malinca, along with the full list of winners in various categories, underlines the dynamic and evolving nature of the online retail sector in the Adriatic region. As the accolades were bestowed, it became clear that these awards not only honor individual achievements but also serve as a compass guiding the industry toward positive transformations and ongoing excellence.